It is possible to merge in content from previous questions or from your target group file. This is often used in employee engagement surveys where the respondent's manager name is merged in, or it can be used in customer satisfaction surveys where the company's name is merged in.
It is important that you test these merge fields when you have added them to your survey. You can test it by using the Test button or by creating a Test launch.
Merging information from the target group file
Merge fields relating to background variables can be used in the survey or in the invitation/reminder e-mail. The procedure is the same whether you want the information to be merged into an e-mail or in the survey.
Example: If you have a background variable called Company, and you want to merge in the different values from this variable, then add the name of the variable into bracket start and bracket end [Company]. The brackets and the text company will be replaced with the value stated next to the respondent (in this case Enalyzer Software A/S).
See example below:
1. The first image shows how to write the merge field in the invitation e-mail.
2. The second image shows the result, when the e-mail has been sent to the respondent.
Note: If you want to merge in information from you target group file, then it is important that the merge field is written exactly as it's written in the target group file. Therefore it is very important that you write it exactly as in the Excel file. Furthermore it is a good idea to create a test launch to ensure that merge fields work as intended.
Note: If hidden questions are used e.g. with "Company" the mergefield [Company] does not work. In this case the mergefield should refer to the hidden question by using [Qx] where x refers to the questions element number.
Merging information from previous questions
It is also possible to merge in answers from previous questions. I.e. if you want the respondents to elaborate on their previous answer.
Example: In question 3 you have the following text "In which city do you live?" and in question 4 you can ask "Do you like to live in [Q3]. If the respondent answers Copenhagen in question 3, then the merge field [Q3] will merge in the answer Copenhagen (See the merge fields for specific question types below).
See example below:
1. The first image shows how to write the merge field into the question text.
2. The second image shows how the result will look like when you have launched your survey.
Merge fields can be used in all question types. Below you can see a list of the different merge fields. Remember to change X to the questions element number (Number in the question tree).
Merge field to single question: [Qx]
Merge field to multiple question: [Qx]
Merge field to matrix question: [Qx_y]
Merge field to 3D matrix question: [Qx_y_z]
Merge field to ranking question: [Qx_y]
Merge field to point distribution question: [Qx_y]
Merge field to numerical matrix: [Qx_y]
Merge field to numerical question: [Qx]
Merge field to text field question: [Qx]
Merge field to open answer question: [Qx]